Norfolk & Suffolk Criminal Justice Board hosted a successful staff event yesterday, focussed on improving crime victims’ experience of the criminal justice system.
The event was attended by staff from agencies across the criminal justice system, including Her Majesty’s Courts and Tribunals Service, Victim Support, the National Probation Service, Citizens Advice Witness Service, Leeway, Norfolk Constabulary, Lighthouse Women’s Aid, Suffolk Constabulary and the Youth Offending Service.
The day was spent mapping a victims ‘journey’ through the criminal justice system; evidencing how effectively the Victims Code of Practice is being delivered locally and finding out which other services are being provided to victims of crime. Staff also discussed where they think there are gaps, blockages and duplications and how these could be resolved.
In the New Year these findings will be presented to some victims, who will be asked to compare this to their own experience of the criminal justice system, and where they think improvements should be made.
This will give criminal justice staff a better idea of where they are delivering a good service to victims and which areas they need to concentrate on improving.
Norfolk & Suffolk Criminal Justice Board 